Returns & Exchanges
At Marin Bikes, we are committed to ensuring you have the best riding experience possible. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery provided they are in new, unassembled condition.
Initiate Your Return
Visit our online returns portal with your order number and email address to request a Return Merchandise Authorization (RMA).
Pack Your Gear
Securely pack the items in their original packaging, ensuring all manuals, components, and tools are included to qualify for a full refund.
Ship to Marin
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the condition of the returned products, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing